Effective Date: 21 October 2026

1. Overview

ASC818 is committed to processing and shipping physical book orders with care. This Shipping Policy explains our order processing procedures, delivery arrangements, shipping charges, and related conditions for purchases made through our website.

2. Order Processing

Orders are processed after successful payment and order confirmation.

Processing times may vary depending on product availability, order volume, and operational requirements. Customers will receive an order confirmation and shipping updates where applicable.

Order processing time is separate from transit time.

3. Shipping Locations

ASC818 may offer shipping within India and to selected international destinations, subject to courier availability and applicable laws.

Available shipping destinations will be displayed during checkout. We reserve the right to decline shipments to destinations where delivery is unavailable or legally restricted.

4. Shipping Charges

Applicable shipping charges will be displayed during checkout or communicated before the order is finalised.

Charges may vary depending on the delivery destination, shipment weight, number of books, and shipping method.

Any applicable additional charges will be communicated as required by law.

5. Delivery Estimates

Estimated delivery times depend on the destination, courier service, and shipping method selected.

Delivery estimates will be communicated during checkout or through relevant order updates, where available. International shipments may take additional time because of customs clearance and local delivery procedures.

ASC818 will make reasonable efforts to dispatch and deliver orders within the communicated timeframe. Delays may occur due to circumstances beyond our reasonable control.

6. Order Tracking

Where tracking is available, customers may receive a tracking number or shipment notification after dispatch.

Customers are responsible for providing accurate delivery and contact information to facilitate successful delivery.

7. Incorrect Addresses and Failed Deliveries

Customers must ensure that their shipping address and contact details are accurate and complete.

If delivery fails because of an incorrect address, recipient unavailability, or refusal to accept the shipment, the courier may attempt redelivery or return the package.

If an order is returned to ASC818, we will assess the available options and communicate with the customer regarding further delivery arrangements, subject to applicable law.

Additional shipping charges, where applicable and legally permitted, will be communicated to the customer.

8. Damaged Books

Customers should inspect their books upon delivery.

If a book arrives damaged, the customer must contact ASC818 within seven days of delivery, providing the order number, a description of the damage, and clear photographs or videos showing the affected book.

Eligible claims will be handled in accordance with our Refund and Replacement Policy. Under our standard policy, eligible damaged books qualify for replacement rather than a return or refund, subject to applicable law.

Please contact ASC818 before sending any damaged book back.

9. International Shipping and Customs

International orders may be subject to import duties, customs fees, taxes, or other charges imposed by the destination country.

Responsibility for these charges will depend on the shipping arrangement and applicable law. Customers should review the import requirements of their destination country before placing an order.

ASC818 is not responsible for delays caused by customs inspections or procedures beyond our reasonable control, subject to applicable legal obligations.

10. Shipping Delays

Delivery may be affected by public holidays, severe weather, courier disruptions, customs procedures, natural disasters, government restrictions, or other unforeseen circumstances.

ASC818 will make reasonable efforts to communicate significant delays and assist customers with available shipment information.

Nothing in this policy excludes any responsibility that ASC818 has under applicable law.

11. Digital Memberships and Subscriptions

Digital memberships, subscriptions, and other digital services are delivered electronically. They do not require physical shipping and are not subject to courier delivery charges.

Access will be provided according to the details and conditions stated on the relevant product or membership page.